Purpose: The Community Mental Health Quality Assurance Documentation specialist reviews and verifies document records to ensure the documentation complies with regulations and internal quality control practices. As a quality assurance documentation specialist, your primary job is to maintain record archives, reviewing them for accuracy and relevance. You are also responsible for daily communication with LMHP's, LMHP-Types, QMHPs, and other staff as it pertains to documentation compliance, and maintaining excellent compliance of clinical documentation.

The activities associated with the primary responsibility of this position are:

• Daily/Weekly Communication with staff to include QMHP, LMHP, etc for documentation compliance, and missing documentation
• Maintaining Documentation Trackers and Excel Spreadsheet for Compliance
• Quarterly Auditing for each assigned program
• Supervision and Management of QMHP Legal documentation submission
• Risk Management and Quality Improvement Practices
• Staying abreast of State policies and procedures and changes.
• Provide program productivity updates weekly to Executive Director and COO
• Complete weekly productivity and marketing tracking reports.
• Responsible for building relationships weekly in areas that are underserved or in places that need to hear about the services we provide.
• Fill in as needed.
• Assist the program team with other duties as assigned by the Executive Director and COO

Education and Experience:

• Minimum of a Bachelor's Level Degree in social service, clinical psychology, counseling, public health administration, or a related field or higher preferred but not required
• Minimum of three (3) years of work experience in mental health services
• QMHP-A or C, or CSAC preferred but not required
• LMHP, LMHP-Type preferred

Salary & Compensation:

• $16-$18 per hour
• Monday - Friday, 8:00 am - 4:30pm
• Full-Time, Benefits to include, Medical, Dental, Vision, $25,000 Life Insurance, PTO, Sick Day Paid Time, Mental Health Paid Time, 401 K Matching, and Pension Savings
• (1) One Team Lead position available for Norfolk, Virginia location

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Office

Application Question(s):

• Do you currently reside in the Norfolk, Virginia or surrounding areas?
• Do you have your QMHP-Type or Virginia DHP certification?

Education:

• High school or equivalent (Required)

Experience:

• Quality assurance: 3 years (Required)

License/Certification:

• VA Board of Virginia Certification as a QMHP or Higher (Preferred)

Work Location: In person